Terms and Conditions

1. The Owner grants to the CLIENT a short term residence or holiday home, in accordance with the conditions stated below, which the CLIENT must adhere to. The above mentioned residence is to be used exclusively for private and personal use. Subletting or usage for commercial purposes such as office or business unit is strictly prohibited. The CLIENT understands and accepts that the accommodation and services are only provided in the framework of a business or pleasure trip and that this is the principle underlying condition.

2. A maximum of two adults is permitted to reside in the flat and if the number of occupants is not respected, the Owner reserves the right to cancel the rental contract.

3. The net rate includes: all applicable taxes as well as linens, towels (1 large, 1 medium, 1 small towel per guest - extra towels and linens can be provided for extra cost), basic kitchen utensils, electricity and water. For longer rentals (maximum nine months) towels and linens will be changed weekly.
4. The net rate excludes: above average use of electricity, (this just means to switch off the lights when you are not home),extra services: Fee-based, taxi or shuttle transfer services.

5. The CLIENT (including the accompanying member or acquaintance of the party he or she is representing, above 21 years old) agrees to commit no act that could disturb the tranquility of the other residents of the building where the rental occurs. Any disorderly or unruly behavior is the sole responsibility of the CLIENT and the Owner relinquishes complete and absolute responsibility if a third party is involved. The CLIENT must comply with the building regulations. The CLIENT agrees to enforce a strict non-smoking rule. Animals are not admitted.The CLIENT isnot allowed to put anything on the walls or to move equipment and furniture,to transfer the rental or sublet the property, to practice any commercial or other activity on the premises. During the rental of the property the Owner reserves the right to carry out urgent work in the property (agreed to with the CLIENT), without affecting the negotiated price. The CLIENT agrees to allow the Owner access into the property with prior notice of at least one day (except in cases of emergency), in order to accomplish these tasks. The CLIENT must justify to be covered by insurance in case of damage caused by fire, an explosion or flood.

6. To book the requested property, the CLIENT agrees to send an initial payment of atleast 50% of the rental in order to secure the booking. This deposit will be accepted by the Owner, via a wire transfer in Indian Rupees ONLY. The booking is considered final once the initial payment has been effectively received. The Owner will inform the CLIENT immediately if the requested property is not available for whatever reason for the time requested and offer a comparable substitute. If the offered substitute is not acceptable to the CLIENT, all deposits previously accepted shall be immediately refunded.

7. The outstanding balance is due in full IN CASH at the time of check-in. For a payment in ADVANCE, the CLIENT can pay PRIOR to arrival or by wire transfer 2 WEEKS PRIOR to arrival for sufficient time for the payment to clear. (A wire payment may take up to 14 days). NOTE: We do not accept credit card payments on arrival.

8. No refund will be provided for a departure before the indicated check-out date. For cancellations after a booking has been secured, no refund will be provided for the initial payments undertaken by the CLIENT. Furthermore, it is the Client’s responsibility to pay any balance due for the stay. The Owner reserves the right to re-rent the property, agreeing to grant the CLIENT a voucher (valid for one year) for the fee effectively paid by the CLIENT for the period canceled, minus INR 1000/- for marketing expenses in re- renting the property. The Owner will not be held responsible for cancellation. Cancellation insurance is the CLIENT’s personal responsibility. A travel insurance covering vacation and/or short term rental cancellations is therefore strongly recommended. It is unlikely that the Owner will have to make any changes to confirmed arrangements once CLIENT's deposit has been received. However, in the unlikely event of a 'force majeure', (events outside our control), the Owner accepts no liability whatsoever in respect of any alteration, cancellation, loss or damage caused by political unrest, war, riots, civil strife, industrial disputes, strikes, Governments, natural or nuclear disaster, fire, storms, floods, epidemics, quarantines, medical or customs regulations, technical or administrative problems with transport, closure of airports, or any other occurrences amounting to 'force majeure' and/or acts of God. The Owner reserves the right to cancel -- in whole or in part -- the aforesaid reservation due to acts of God, or force majeure, with prior written notice to User.

9. The CLIENT understands that the Owner undertakes no responsibility for the CLIENT personal belongings and that in case of loss, damage, or theft to CLIENT'S personal property. The CLIENT shall not attempt to recover damages from the Owner. The Owner cannot be held liable by the CLIENT under any circumstances for claims related to any alteration, cancellation, loss or damage caused by political unrest, war, riots, civil strife, industrial disputes, strikes, Governments, natural or nuclear disaster, fire, storms, floods, epidemics, quarantines, medical or customs regulations, technical or administrative problems with transport, closure of airports, or any other occurrences amounting to 'force majeure' and/or acts of God. The CLIENT is responsible for any defacement to the property during his/her stay. The CLIENT shall exercise reasonable caution to prevent the occurrence of theft including locking all doors and windows during the times that he/she is not inside the property. The CLIENT also agrees to leave the property in the same state as when the CLIENT entered the property. The Owner offers the flat in good conditions and working order. Though the Owner will do all the necessary to have any mechanical break down of equipment in the flat or the co-property repaired as quickly as possible, he can not be held responsible for delayed reparation of public service outages, such as electricity, water, gas, cable TV or Internet connections, etc... nor dysfunction of co-owned facilities including air conditioners, etc... that must be serviced by authorized personnel.

10. The CLIENT to pay a security deposit by wire or cash for an amount equivalent to the rental price for a stay less than 1 month, or one month rental for a stay between 1 month and 4 months, or 2 month rental for a stay longer than 4 months. The security deposit will be refunded in full after inspection by the Owner representative on the departure day who determines that no damage, loss (other than from reasonable wear and tear) has been done to the premises or property therein.

11. It is expected that before inspection by the Owner or his representative on the day of departure, you agree to leave the apartment in the same state of cleanliness as you found it. All keys must be returned at departure, or security deposit will be applied to key and lock replacement as lost keys necessitate complete lock replacement. (If keys are lost, the lock must be changed for security reasons, with cost thereof deducted from the security deposit).

12. THE OWNER HAS THE RIGHT TO EVICT, WITHOUT ANY PRIOR WARNING, ALL CLIENTS WHO DO NOT ADHERE TO THE ABOVE STATED TERMS AND CONDITIONS.